Respawn Lan 10 Feedback Options

[TMM]

OK, so i've been to Respawn v1, v2, v3, and now v10. I have been to lans for many years and i can honestly say i've only been to one (>100 player) lan that sucked more then respawn v10 did for me.

Games:
-Played CS Source, TF2, Flatout, and Trackmania which all seemed to have a decent amount of people playing at any one time.

Network/Power/EMS:
-Power was up throughout the time i was there, network seemed fast (although 3-4 of the ports on the switch at my table didn't work, until zardoz did something to the switch iirc?)

Comps:
-I entered the Flatout and Trackmania comps. The flatout comp was run very well imo.

-Trackmania was a shambles - no one even finished the track after a whole hour because the person who ran the comp (lord phobos) seemed more interested in 'showing off' his self made track then running a decent competition. Immediately as the server went up, literally everyone in the server expressed how much of a retarded choice the track was for a comp. Sort of like running a Counter-Strike competition on fy_iceworld. Well done, thanks for wasting an hour of our time.

Other:
-Some of the admins weren't approachable at all and didn't want anything to do with you when you had a problem/query.

-The person sitting in the admin area to Miniwalks' left went off at me for 'interrupting Miniwalks game' when i asked Miniwalks where i could find Deadman. I'm sorry but saying 'over there' and pointing is hardly an interruption. I have no idea if this guy is actually an admin or a 'friend of the admins' who thinks hes a fucking champ because he gets to sit in the admin area, but he was sitting in the admin area infront of a computer, that's good enough for me.

For the record, what this person said was "piss off can't you see he's playing a game" or something a long those lines. I am shocked that an admin would say such a thing to a player.
I pay $25 and drive 40 minutes to go to a lan and be helped by the LAN staff, not to be told to fuck off because you're too busy enjoying yourself.

-Tables were packed in too tightly, only made worse by idiot players who thought they could block a whole aisle for 4 hours while they had a chat.

Overall, i think respawn falls down in many aspects, and some of the staff have a lot to learn about 'customer service' from higher quality lans like 3xtremeLAN. They need to learn that they are running a lan, not a show-off power-tripping popularity competition. Yes admins, this means taht you may have to do hard work, play less games and help people out, omg no wai!

Personally i don't think i can be bothered to go to another Respawn ever again. It's too far away for me, the service sucks, the venue isn't anything special and for 150TB+ on the DC hub, there wasn't much quality content to be had, mostly junk. Also don't even get me started on how allowing NON-HASHED clients is ridiculous in this day and age.

edit:
To quote someone who may or may not have been involved with respawn lan in the past:

yeah.. it weirds me out that admins think they are allowed to play games... thats how shafted got shafted

theyve been to a lan.. helped run a lan but have no concept of business, customers, customer service etc... all the important stuff.. they are just really lucky that half the gamers dont care

[eskymobob]

Hopefully this topic wont turn into a flame war and people ragging on each other.

Feedback to the admins is always important so they can try and improve upon the next event, it has to be constructive though. I've been lanning for a long time now, Shafted 14 being my first event there but CPL Pacific LAN being one of my first large lans. The so called good ole days

In all my time lanning the last 1.5 years of going to Respawn has been awesome, not saying it was better than Shafted but the quality and infrastructure provided are very good. I remember 500 people having CRT's in that hall and we were on 100 m/bit switches..

Power and network this lan were top notch with only one brownout from the kettle..

Comps while not running on time in some cases were good, much fun to be had. I got to participate in the all non-major drawcard ones, ie. anything that isn't DOTA or CS:S. Sometimes you just have to take things with a grain of salt.. the organisers of the "offical" comps with prizes or such do there best to make things work and it doesn't always go off without a hitch.

DC: This is not the admins responsibility, leeching stuff is up to the players.. we are here to game mainly. If you want to make a hub then go and do it and then get people to join it. But the program used is simple and easy for most people that's why we use it, cause at an event like that hashing fails. I remember the hub put up at the last extremelan.. not knowing till the event whether .306 or .674+ will be used.. i wanted to share all my HD movies/TV series that i have.. over 2 TB worth of stuff..i didn't even bother to hash stuff at the event cause log on..no one is sharing stuff except prehashed people who usually have slots full. I go to leech the stuff i want..and pulling from multiple clients was very FAIL half the stuff i got there was incomplete due to people leaving the hub then not returning.

Overall the LAN was run very well IMO knowing the effort the admin team go to putting on an event this size.

Thanks everyone who helped make it work well. I had a good time again, see you at the next event.

~esky