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Sando
post May 28 2010, 10:13 AM
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Hi!

Many of you tried to register for Respawn LAN last night when registrations opened at 9PM. The level of demand we received was unprecedented and the load on our server far exceeded anything we had ever seen before. Only 9 minutes in, the server failed due to load caused by registrations, forum activity and refreshing of the player list.

Through the next while, it bounced up and down a bit before we eventually took it down. We assure you, it hurt us as much as it hurt you; maybe even more.

Since then, our crack team of Web Monkeys have organised a move of the website to a larger, more reliable facility, and we'll be back online about now.

Now we're back up again, registrations will open again tonight (Friday) at 9PM. If you were one of the 100 lucky people to register last night, fear not - your registration has not been lost, you do not need to do anything.

We'd also like to take this chance to remind you that you are now able to prepay your Respawn ticket, to get yourself a guaranteed seat! See this thread in the forums for more information.

Thanks for being patient, and see you at the event!
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R4N
post May 28 2010, 10:16 AM
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Hueg.

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Sando deserves epic respect for getting the site moved to a new host in this space of time.
I don't think he got much sleep last night tongue.gif


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TechL
post May 28 2010, 11:17 AM
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Many those to those who helped get the site back online smile.gif

I've pre paid, by the way. cbf paying on the day.
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GIARUS
post May 28 2010, 11:42 AM
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QUOTE (TechL @ May 28 2010, 11:17 AM) *
Many those to those who helped get the site back online smile.gif

I've pre paid, by the way. cbf paying on the day.

i still disagree on the pre pay system


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SirSquidness
post May 28 2010, 11:50 AM
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QUOTE (GIARUS @ May 28 2010, 11:42 AM) *
i still disagree on the pre pay system


It's a good thing we don't require you to prepay then, eh?


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dead_man
post May 28 2010, 11:52 AM
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QUOTE (GIARUS @ May 28 2010, 11:42 AM) *
QUOTE (TechL @ May 28 2010, 11:17 AM) *
Many those to those who helped get the site back online smile.gif

I've pre paid, by the way. cbf paying on the day.

i still disagree on the pre pay system


can i ask why your against pre-paying for the event?


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TechL
post May 28 2010, 11:55 AM
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How do you guys know exactly who's pre paid?
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GIARUS
post May 28 2010, 11:57 AM
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QUOTE (dead_man @ May 28 2010, 11:52 AM) *
QUOTE (GIARUS @ May 28 2010, 11:42 AM) *
QUOTE (TechL @ May 28 2010, 11:17 AM) *
Many those to those who helped get the site back online smile.gif

I've pre paid, by the way. cbf paying on the day.

i still disagree on the pre pay system


can i ask why your against pre-paying for the event?


cause say if u pay for it and u get sick then u have was't 30 bucks


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Tank
post May 28 2010, 11:58 AM
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QUOTE (TechL @ May 28 2010, 11:55 AM) *
How do you guys know exactly who's pre paid?


MAGIC!

(actually, when you prepay there is a specific item code (specific to YOU! how special! biggrin.gif) and we can mark you as paid via this code ^.^)


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TechL
post May 28 2010, 11:58 AM
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Alright then cool, do I have to do anything besides announcing that I've pre paid?
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Sando
post May 28 2010, 12:02 PM
Post #11
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Nope, we'll take care of it from here. You'll see your registration update shortly.
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Zardoz
post May 28 2010, 12:32 PM
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QUOTE (GIARUS @ May 28 2010, 11:42 AM) *
i still disagree on the pre pay system


I still disagree with the fact that we let you out of the sinbin!

But we'll give you, just like prepay, a chance.
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DArenberg
post May 28 2010, 01:13 PM
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QUOTE (GIARUS @ May 28 2010, 11:42 AM) *
QUOTE (TechL @ May 28 2010, 11:17 AM) *
Many those to those who helped get the site back online smile.gif

I've pre paid, by the way. cbf paying on the day.

i still disagree on the pre pay system


Can I be controversial? I believe it should be a fully ticketed event like most other live entertainment events you want to go and take a seat in a theatre you have to pay for it, can't make it and youv'e made some one else miss out or the organiser can't on sell neh refund.

It's not as if any one earns money out of the event, I know it would take a lot of stress away knowing there is a break even before the date. rolleyes.gif

oops ps. nice work guys on the quick turnaround.


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SirSquidness
post May 28 2010, 01:28 PM
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QUOTE (DArenberg @ May 28 2010, 01:13 PM) *
I believe it should be a fully ticketed event like most other live entertainment events


We have discussed this possibility. In the interests of not disadvantaging people who aren't able to pay online, we decided to keep the existing system in place and complement it with a prepay system.


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TechL
post May 28 2010, 08:52 PM
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Has my pay not gone through yet?
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SirSquidness
post May 28 2010, 09:40 PM
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Payments need to be manually confirmed, so will take up to (in worst case, world apocolypse scenarios) three days to appear as paid on the player list.

If it's taking longer than this, please contact us and let us know, and we'll investigate.


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TechL
post May 28 2010, 10:51 PM
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Oh nevermind Sando PM'd me (it's because my paypal is linked to my bank account, etc). Will it do it automatically when payment goes through?
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SirSquidness
post May 28 2010, 11:04 PM
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Once the payment goes through to us, that's when the delay I mentioned happens. We manually process the payments.

WAY TO OFF TOPIC THE THREAD tongue.gif


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TechL
post May 28 2010, 11:05 PM
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So sorry squid! wink.gif
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Syk0
post May 28 2010, 11:40 PM
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edit - wtf it posted in wrong thread :S
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