Prepaid registration FAQ Options

[Sando]

Did you always charge $50 for a LAN?
We're in 2020 now. Inflation, real-estate prices etc are a thing. And sadly we've had to do so, as it literally costs this much money to run the LAN now. Nobody makes a dime out of this; the cash goes straight back in to making these LANs the best they can be.

Do I get a guaranteed seat if I prepay?
Yes. There will be a seat for you for the entirety of the LAN.

Can I reserve a seat/group of seats if I prepay?
Yes. We're opening seat bookings shortly™.

Can I pick the exact seat where my booking is?
No, however you may indicate where you would prefer to sit.

How do I pay for more than one player?
If paying via PayPal:
You will need to make a manual payment through PayPal to payments@respawn.com.au. All the players you wish to pay for must be registered for the event first. In the description, you must quote the names of the players (this is the name they display as in the player list, not their login name) that you wish the pay for.

If paying via Direct Deposit:
PM Zardoz on the forums (or message him on Discord, preferred) for more information.

Can I get a refund?
Short answer: maybe. We don't traditionally give refunds for change of mind, but please get in touch if you run into trouble.

Please see this post about our policy on refunds, particularly this section:

The problem here is this: if you cancel two days before the event (and this is the timeframe when you are likely to know that you can't attend, i.e. illness, family emergency and so on), we would have already catered for you in our planning and thusly would not only need to refund you but would lose money on the seat we have provided for you. At short notice, it's hard to reallocate this seat to another person as by then, the majority of people on the waiting list would have assumed they cannot attend and may have made other plans.

If the event is cancelled or rescheduled, all prepaid tickets will be refunded.

I just paid for my registration and it's still asking me to pay! What's going on?
The system will not show you as being paid until we have approved the transaction, which may take up to 72 hours if you do not have a valid credit card on your PayPal account. Please do not send us another payment in the meantime. If you have waited longer than this and you are still showing up as unpaid, please send us a message on Discord and we'll get on top of it.

I don't have access to a printer to print my ticket.
That's fine, all you need to do is write down the code below the barcode on the online ticket and bring that with you to the event.

Other question not listed here?
Post below, or ping one of us on Discord. We're more than happy to answer any questions you have

[Shub0xx]

I'm curious now. Once confirmations open, does prepay end, or is that going to stay open til the event if the cap isn't reached?

My issue is, particularly for those who confirm in the high 380's+, will a prepay bump them out of the guaranteed placing and into waiting?

Prepay will remain open until either a week (or two, I'm not certain) before the event OR the 200 prepay limit has been reached (you can see how many have prepaied thus far in the player list for v17)

You should also consider that there will be people above you in the list that will not confirm. If you are worried about getting knocked out of the 400, you should consider prepaying.

I plan to, just as soon as my cc is confirmed on paypal. I'm just voicing a concern for those who may not have the ability to prepay.

One other thing. Y do admins need to register/confirm etc? They're gunna b there anyway, otherwise the event would b a non event.

[Zardoz]

One other thing. Y do admins need to register/confirm etc? They're gunna b there anyway, otherwise the event would b a non event.

Because it'd suck if we were denied at the door, then we couldn't rock up!

It's a tradition for the admins to always have a crack at trying to register anyway We typically remove our registrations leading up to an event anyway, to provide more space for players.

[R4N]

Admins like being #1 too

although i only made #8 this time round hehe

[GIARUS]

Admins like being #1 too

although i only made #8 this time round hehe

o no R4N he is laughin bad CALL 000 QUICK this is not a drill
hey i wish i was number one

[TechL]

I wish my payment would go through already.

[Lurks]

I put in a payment BEFORE the Paypal PAY NOW button appeared yet the page hasn't been updated.

And yes I have waited 48 hours, I made my payment Friday night

[priorax]

Lurks: was it echeque, money from your account or a paypal with a linked credit card?
echeque can take between 3-5 days for the money to transfer.

[Tank]

I put in a payment BEFORE the Paypal PAY NOW button appeared yet the page hasn't been updated.

And yes I have waited 48 hours, I made my payment Friday night

Hrm, i don't see an echeque waiting with your name on it. what do you mean by you paid before the pay now button appeared?

[Lurks]

I grabbed this from paypal...

Original Transaction
Date Type Status Details Amount
29 May 2010 Payment For Respawn LAN Completed ... -$35.00 AUD

Related Transaction
Date Type Status Details Amount
29 May 2010 Charge from Credit Card Completed Details $36.14 AUD

[Tank]

Yep, issue has been sorted Anyone who is concerned about their payment not showing up, are free to pm me and we can check and sort it out

[I.esus]

I paid, but how do you know which payment is mine?
I MAY use a different e-mail for PayPal to my Respawn one... I don't remember.

EDIT: Nevermind, it's showing me as paid.

[Sando]

I paid, but how do you know which payment is mine?

Magic!

[Tank]

I paid, but how do you know which payment is mine?

Magic!

[Sharks]

Does respawn have an ETA for the ticket system?
Not pushy, just somewhat in the dark about it.

<3 Respawn

[Sando]

We'll send out an email to all prepaid players when it's ready. That, and seat bookings should be ready by the end of this week.

[Sharks]

okay.

thank you kind sir.

[Chopz]

Quick Question, if we have prepaid, and we get our ID, does that mean we can just rock up at 10am and get straight in, none of this getting here at 8 to be 1st in line bullshit?

[priorax]

It won't matter either way, you have the option (from my understanding) of pre-reserving the area you want to sit in

[Tank]

Quick Question, if we have prepaid, and we get our ID, does that mean we can just rock up at 10am and get straight in, none of this getting here at 8 to be 1st in line bullshit?

Since your seat is paid for, it will be there for you all LAN. We will have a seperate line for people who have prepaid, that will be a lot faster than the people who have not prepaid. We still have to sign you in and give you your custom tag (yay!) but it will be a lot faster

So you do not need to line up at 8am to save a seat. a seat will be held for you, so if you rock up at 10am you will have a lot more choice of seat than at, say, 3pm. But by prepaying, you also have the option to reserve yourself a seat in the general area of your preference

-Tank

[TechL]

Was I meant to PM you my preference of seating?