Respawn Lan 10 Feedback Options

[TMM]

OK, so i've been to Respawn v1, v2, v3, and now v10. I have been to lans for many years and i can honestly say i've only been to one (>100 player) lan that sucked more then respawn v10 did for me.

Games:
-Played CS Source, TF2, Flatout, and Trackmania which all seemed to have a decent amount of people playing at any one time.

Network/Power/EMS:
-Power was up throughout the time i was there, network seemed fast (although 3-4 of the ports on the switch at my table didn't work, until zardoz did something to the switch iirc?)

Comps:
-I entered the Flatout and Trackmania comps. The flatout comp was run very well imo.

-Trackmania was a shambles - no one even finished the track after a whole hour because the person who ran the comp (lord phobos) seemed more interested in 'showing off' his self made track then running a decent competition. Immediately as the server went up, literally everyone in the server expressed how much of a retarded choice the track was for a comp. Sort of like running a Counter-Strike competition on fy_iceworld. Well done, thanks for wasting an hour of our time.

Other:
-Some of the admins weren't approachable at all and didn't want anything to do with you when you had a problem/query.

-The person sitting in the admin area to Miniwalks' left went off at me for 'interrupting Miniwalks game' when i asked Miniwalks where i could find Deadman. I'm sorry but saying 'over there' and pointing is hardly an interruption. I have no idea if this guy is actually an admin or a 'friend of the admins' who thinks hes a fucking champ because he gets to sit in the admin area, but he was sitting in the admin area infront of a computer, that's good enough for me.

For the record, what this person said was "piss off can't you see he's playing a game" or something a long those lines. I am shocked that an admin would say such a thing to a player.
I pay $25 and drive 40 minutes to go to a lan and be helped by the LAN staff, not to be told to fuck off because you're too busy enjoying yourself.

-Tables were packed in too tightly, only made worse by idiot players who thought they could block a whole aisle for 4 hours while they had a chat.

Overall, i think respawn falls down in many aspects, and some of the staff have a lot to learn about 'customer service' from higher quality lans like 3xtremeLAN. They need to learn that they are running a lan, not a show-off power-tripping popularity competition. Yes admins, this means taht you may have to do hard work, play less games and help people out, omg no wai!

Personally i don't think i can be bothered to go to another Respawn ever again. It's too far away for me, the service sucks, the venue isn't anything special and for 150TB+ on the DC hub, there wasn't much quality content to be had, mostly junk. Also don't even get me started on how allowing NON-HASHED clients is ridiculous in this day and age.

edit:
To quote someone who may or may not have been involved with respawn lan in the past:

yeah.. it weirds me out that admins think they are allowed to play games... thats how shafted got shafted

theyve been to a lan.. helped run a lan but have no concept of business, customers, customer service etc... all the important stuff.. they are just really lucky that half the gamers dont care